Frequently Asked Questions
Everything you need to know about our otherworldly fashion collection.
How do I determine my size for extraterrestrial apparel?
Each product page features a detailed sizing chart. Since our designs often feature avant-garde silhouettes, we recommend measuring yourself and comparing it to our specific garment dimensions for the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate wear and certain accessories cannot be returned once the seal is broken.
How long does intergalactic shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-14 business days. You will receive a tracking number as soon as your order departs our warehouse.
What materials are used in your clothing?
We pride ourselves on using high-quality, sustainable fabrics including organic cotton, recycled polyester, and specialized metallic textiles to achieve our signature cosmic aesthetic.
Are your products ethically manufactured?
Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans involved in creating our unique fashion pieces.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay for your convenience.