Returns & Exchanges
At Shop Alien Dildos, we want you to feel out of this world in our apparel, which is why we offer a 30-day return window for all unworn and unwashed fashion items. Please note that for hygiene reasons, certain intimate accessories are final sale unless they arrive defective.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing